Shipping Policy
📍 Shipping Zones
We offer worldwide shipping, with a primary focus on the United States, Europe, and Asia. Please note: We do not ship to P.O. boxes or APO/FPO addresses.
🚚 Shipping Carrier
All orders are shipped via YunExpress to ensure safe and efficient delivery.
💰 Shipping Costs
United States / Europe / Asia:
- Orders ≤ $50: Shipping fee $13.9
- Orders > $50 and ≤ $99: Shipping fee $9.9
- Orders > $99: Free worldwide shipping
Other Regions (Global):
- Orders ≤ $50: Shipping fee $19.9
- Orders > $50 and ≤ $99: Shipping fee $15.9
- Orders > $149: Free worldwide shipping
🏷️ Sales Tax & Customs Duties
- We cover the customs duties for all personal orders. Duties will be prepaid by our logistics partner, and you won’t need to handle any customs payments yourself.
- For business customers needing VAT invoices: Please contact us at support@joynestlife.com before placing your order. Due to VAT regulations, we will not cover customs duties for VAT-invoiced orders but will offer a special discount instead. Contact us for details.
🕒 Order Processing Time
All orders are processed, verified, and packed within 1-7 business days. Our fulfillment center is located in Shenzhen, China.
Note: Processing time may be slightly delayed during peak seasons, but we will notify you via email if any major delay occurs.
⏱️ Estimated Delivery Time
| Region | Estimated Delivery Time (Business Days) |
| North America | 5-10 days |
| South America | 7-15 days |
| Asia | 3-7 days |
| Europe | 5-15 days |
| Australia/Oceania | 10-20 days |
| Africa | 15-25 days |
📲 Order Tracking & Support
- You will receive a shipping confirmation email with a tracking number once your order is shipped.
- You can track your order status in your account or via the tracking link provided.
- For any questions or assistance, please feel free to contact us at: 📧 support@joynestlife.com